Accessing Care

Accessing Care

Carena's services are typically offered as an additional benefit through your employer or health plan. Ask your employer's benefits representative or health plan's customer service if Carena is available to you.

Most people eligible for our service access Carena by contacting their health plan's 24-hour nurse line. The nurse assesses their concern then offers a referral to Carena, if appropriate. Some of our patients contact us directly. Check with your employer or health plan for more information on how to reach Carena.

Accessing Carena Urgent Care

Carena Urgent Care is offered as an additional benefit for Everett School District employees and eligible dependents who have one of the three Regence Blue Shield PPO plans. Check your insurance card to determine your plan and eligibilty status.

To access Carena Urgent Care call 1-866-898-1750. A medical provider will assess your concern and offer options for care, which may include a home visit by a Carena medical group physician. If your primary care physician is unavailable, and your only other option is an emergency room, try Carena Urgent Care.

Accessing Carena Urgent Care

Carena Urgent Care is offered as an additional benefit for F5 employees and their eligible dependents.

To access Carena Urgent Care call 1-866-898-1750. A medical provider will assess your concern and offer options for care, which may include a home visit by a Carena medical group physician. If your primary care provider is unavailable, and your only other option is an emergency room, try Carena Urgent Care.

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Child Pages

    You’ve got terrific innovations at companies like Microsoft, where they actually have used home visits of doctors to reduce utilization of emergency room care and are saving themselves millions of dollars.

    President Barack Obama on Carena Urgent Care

    Health Roundtable, May 12, 2009

    Microsoft has an amazing relationship in Seattle with a firm called Carena… a very interesting glimpse of the future [of health care].

    Newt Gingrich, Center for Health Transformation

    Keynote Address at World Health Care Congress, April 14, 2009

    Carena has attracted the population with the greatest needs and the greatest opportunity for impact.

    David Axene, FSA, FCA, MAAA, CEO Axene Health Partners LLC

    speaking about Carena Urgent Care

    Our employees appreciate the care and attention they receive from the Carena physicians, and especially not having to wait hours in the ER.

    Katrina Zitnik, Director of Workers’ Compensation

    Costco Wholesale

    I was at home caring for my infant son when I cut my hand while washing dishes. The Carena doctor was excellent, suturing my hand and saving me a trip to the ER with a crying baby.

    My 3-year-old son was seen by Carena because I was too sick to take him to an urgent care facility. His PCP and her colleagues were also fully booked that day. The Carena doctor was extremely knowledgeable and he took his time explaining everything to us. This service is absolutely great! It was better than I ever expected.

    I appreciated the house call because it was difficult for me to move due to my back pain. The Carena doctor was kind and easy to communicate with. His advice helped to ease fears of serious injury. My pain was severe, but medication helped ease my pain so that I could move around a bit easier.

    My toddler had a significant fever for four days and we were snowed in. The house call made such a difference. My son is responding to the prescription and is eating and drinking again. The Carena doctor was great and even walked three blocks in the snow to reach us. Thanks!

    I can’t stop raving about Carena’s house call! In addition to diagnosing my pneumonia and writing a prescription for medication, the Carena doctor also evaluated a potentially cancerous growth on my face and gave me advice on next steps.

    Our 2-year-old daughter fell and split her chin open on Saturday when our doctor’s office was closed. I wasn't sure if it would need stitches or not. The Carena doctor was great, and we really appreciated having care in the home!

    This was such a helpful service! I just relocated two days ago and had not identified a PCP yet. It was great to get the health attention when I knew nobody else was around. Thank you!

    I could not wait a week to see my doctor. That was the next open appointment. This service prevented an unnecessary and costly trip to the ER but also prevented me from getting worse while waiting to see my doctor.

    Carena is invaluable. Our 16-month-old son dislocated his elbow and the Carena doctor was able to manipulate the bone back into place. Had he not been able to make this house call we would have had to have taken the baby to the ER. The physician was amazing, kind, and capable. We are so grateful for this service—and impressed by the skill of the physician. Thanks!

    This is a great service! I truly appreciated the doctor coming to my house as I had a fever and horrible cough. I was sick and contagious and didn't feel like going anywhere, especially an ER that would have had a long wait time.

    One of the best doctors I have come across during my seven years in the US. The doctor did a detailed diagnosis, answered all questions and concerns, educated us about the problem, examined and performed tests meticulously, and made me feel comfortable. My husband was very happy, too. Amazing doctor. Five stars.

    This is what medical care should be.

    This doctor probably saved my son's life. He diagnosed a tricky case of appendicitis; otherwise I would not have taken my son to the hospital until the next day.

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