Privacy Policy

Respecting your privacy

Privacy Information

Thank you for visiting CarenaMD.com. Your privacy is important to us. To better protect your privacy, we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used at this web site.

The Information We Collect

At this web site, you can send email to a variety of Carena, Inc. email addresses or complete online forms to request information. The types of personally identifiable information that may be contained in these emails or forms include: name, address, email address, telephone number, fax number and information about your interests in, and use of, various products, programs and services.

We also may collect certain non-personally identifiable information when you visit our web pages such as the type of browser you are using (e.g., Netscape, Internet Explorer), the type of operating system you are using, (e.g., Windows '95 or Mac OS) and the domain name of your Internet service provider (e.g., America Online, Earthlink).

How We Use the Information

We may use the information you provide about yourself to fulfill your requests for information regarding our products, programs and services, to respond to your inquiries about our offerings, and to offer you other products, programs or services that we believe may be of interest to you.

We sometimes use the non-personally identifiable information that we collect to improve the design and content of our site and to enable us to personalize your Internet experience. We also may use this information in the aggregate to analyze site usage, as well as to offer products, programs or services.

We may disclose personally identifiable information in response to legal process; for example, in response to a court order or subpoena. We also may disclose such information in response to a law enforcement agency's request, or where we believe it is necessary to investigate, prevent or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of our terms of use or as otherwise required by law. In addition, we may transfer information about you if we are acquired by or merged with another company.

Agents and contractors of Carena, Inc. who have access to personally identifiable information are required to protect this information in a manner that is consistent with this Privacy Notice by, for example, not using the information for any purpose other than to carry out the services they are performing for Carena, Inc.

Although we take appropriate measures to safeguard against unauthorized disclosures of information, we cannot assure you that personally identifiable information that we collect will never be disclosed in a manner that is inconsistent with this Privacy Notice.

Finally, the Carena, Inc. web sites covered by this Privacy Notice will not use or transfer personally identifiable information provided to us in ways unrelated to those described above without also providing you with an opportunity to opt out of these unrelated uses.

Cookies

To enhance your experience with our web sites, our web pages may use "cookies." Cookies are text files we place in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information.

We may use cookies to understand site usage and to improve the content and offerings on our sites. For example, we may use cookies to personalize your experience at our web pages (e.g., to recognize you when you return to our site) or to offer you products, programs or services.

Our Commitment to Security

We have put in place appropriate physical, electronic and managerial procedures to safeguard and help prevent unauthorized access, maintain data security and correctly use the information we collect online.

Updates & Effective Date

From time to time, we may update this privacy notice. We encourage you to periodically check back and review this policy so that you are aware of the information we collect, how we use it and to whom we disclose it.

The Privacy Notice posted on this site was updated on or about January 1, 2009.

How to Contact Us:

If you have any questions or concerns about the Carena, Inc. online policy for this site or its implementation you may contact us at privacy@CarenaMD.com.

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Child Pages

    You’ve got terrific innovations at companies like Microsoft, where they actually have used home visits of doctors to reduce utilization of emergency room care and are saving themselves millions of dollars.

    President Barack Obama on Carena Urgent Care

    Health Roundtable, May 12, 2009

    Microsoft has an amazing relationship in Seattle with a firm called Carena… a very interesting glimpse of the future [of health care].

    Newt Gingrich, Center for Health Transformation

    Keynote Address at World Health Care Congress, April 14, 2009

    Carena has attracted the population with the greatest needs and the greatest opportunity for impact.

    David Axene, FSA, FCA, MAAA, CEO Axene Health Partners LLC

    speaking about Carena Urgent Care

    Our employees appreciate the care and attention they receive from the Carena physicians, and especially not having to wait hours in the ER.

    Katrina Zitnik, Director of Workers’ Compensation

    Costco Wholesale

    I was at home caring for my infant son when I cut my hand while washing dishes. The Carena doctor was excellent, suturing my hand and saving me a trip to the ER with a crying baby.

    My 3-year-old son was seen by Carena because I was too sick to take him to an urgent care facility. His PCP and her colleagues were also fully booked that day. The Carena doctor was extremely knowledgeable and he took his time explaining everything to us. This service is absolutely great! It was better than I ever expected.

    I appreciated the house call because it was difficult for me to move due to my back pain. The Carena doctor was kind and easy to communicate with. His advice helped to ease fears of serious injury. My pain was severe, but medication helped ease my pain so that I could move around a bit easier.

    My toddler had a significant fever for four days and we were snowed in. The house call made such a difference. My son is responding to the prescription and is eating and drinking again. The Carena doctor was great and even walked three blocks in the snow to reach us. Thanks!

    I can’t stop raving about Carena’s house call! In addition to diagnosing my pneumonia and writing a prescription for medication, the Carena doctor also evaluated a potentially cancerous growth on my face and gave me advice on next steps.

    Our 2-year-old daughter fell and split her chin open on Saturday when our doctor’s office was closed. I wasn't sure if it would need stitches or not. The Carena doctor was great, and we really appreciated having care in the home!

    This was such a helpful service! I just relocated two days ago and had not identified a PCP yet. It was great to get the health attention when I knew nobody else was around. Thank you!

    I could not wait a week to see my doctor. That was the next open appointment. This service prevented an unnecessary and costly trip to the ER but also prevented me from getting worse while waiting to see my doctor.

    Carena is invaluable. Our 16-month-old son dislocated his elbow and the Carena doctor was able to manipulate the bone back into place. Had he not been able to make this house call we would have had to have taken the baby to the ER. The physician was amazing, kind, and capable. We are so grateful for this service—and impressed by the skill of the physician. Thanks!

    This is a great service! I truly appreciated the doctor coming to my house as I had a fever and horrible cough. I was sick and contagious and didn't feel like going anywhere, especially an ER that would have had a long wait time.

    One of the best doctors I have come across during my seven years in the US. The doctor did a detailed diagnosis, answered all questions and concerns, educated us about the problem, examined and performed tests meticulously, and made me feel comfortable. My husband was very happy, too. Amazing doctor. Five stars.

    This is what medical care should be.

    This doctor probably saved my son's life. He diagnosed a tricky case of appendicitis; otherwise I would not have taken my son to the hospital until the next day.

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